At G-Crystal Plastic Industries, we are committed to protecting the privacy of our customers, visitors, and business partners. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or submit your details through our forms.
By using our site or submitting any personal data, you agree to the practices described in this Privacy Policy.
2. Information We Collect
When you interact with our website, we may collect the following types of personal data:
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Full Name
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Email Address
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Phone Number
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Company Name
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Country or Location
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Any additional information you choose to provide via forms or messages
We may also collect technical data through cookies and analytics tools, such as:
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IP address
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Browser type and version
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Time zone setting
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Device type
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Pages visited
3. How We Use Your Information
We use the information we collect to:
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Respond to your inquiries and requests
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Provide you with product information, quotations, and follow-up support
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Process orders and manage business transactions
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Improve our website, services, and user experience
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Comply with legal obligations and prevent fraud
We do not sell, rent, or trade your personal data to third parties for marketing purposes.
4. Legal Basis for Processing
We process your personal data under one or more of the following legal bases:
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Your explicit consent (e.g., when submitting a form)
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Performance of a contract
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Our legitimate interest in providing and improving our services
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Compliance with legal obligations
5. Data Sharing and Transfers
Your information may be shared only with trusted partners such as logistics or export agents for the sole purpose of fulfilling your requests or orders.
We may transfer your information outside of your country (e.g., to our head office in Egypt), but always in accordance with applicable data protection laws.
6. Data Security
We implement technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration. However, please note that no online platform can guarantee absolute security.
7. Data Retention
We retain your personal data only for as long as necessary for the purposes we collected it, including legal, accounting, or reporting requirements. If you request deletion, we will honor your request unless we are legally required to retain the data.
8. Your Rights
Depending on your location, you may have the right to:
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Access the data we hold about you
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Request correction or deletion of your data
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Withdraw your consent at any time
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Object to certain types of processing
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Lodge a complaint with a data protection authority
To exercise these rights, contact us at: info@gcrystal-pc.com
9. Cookies and Tracking
We may use cookies and similar technologies (e.g., Google Analytics) to improve our site and understand user behavior. You can manage your cookie preferences via your browser settings.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact:
G-Crystal Plastic Industries
Email: info@gcrystal-pc.com
Phone: +2 0109 599 0442
Website: https://gcrystal-pc.com
